Cancellation Policy

    1.    Standard Cancellation:

    •    Cancellations made 48 hours or more before the scheduled service will not incur any fees.

    •    Cancellations made 24 to 48 hours before the service will incur a 50% cancellation fee of the scheduled service cost.

    •    Cancellations made less than 24 hours before the service or no-shows will be charged the full cost of the scheduled service.

​

    2.    Rescheduling:

    •    Clients may reschedule their service without penalty if requested at least 48 hours in advance.

    •    Rescheduling requests made within 24-48 hours of the appointment may be subject to a 25% rescheduling fee due to scheduling disruptions.

​

    3.    Special Circumstances:

    •    Exceptions may be granted for emergencies or unforeseen circumstances on a case-by-case basis. Please contact us as soon as possible if you need to cancel or reschedule under these conditions.

​

    4.    Recurring Clients:

    •    If you are on a recurring service plan receiving service on at least a monthly basis, one short-notice cancellation (under 24 hours) per quarter will be waived as a courtesy. Further cancellations will follow the above policies.